TERMS AND CONDITIONS
Effective date: June 4, 2026
Welcome to NOQOM. These Terms and Conditions govern the use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to these Terms and Conditions.
General Information
This website is owned and operated by NOTOM GEORGIA LLC, trading as NOQOM. Throughout the site, the terms “we,” “us,” and “our” refer to NOQOM.
Business address: Tbilisi, Georgia, Zakaria Paliashvili, 73
Email: info@noqom.ge
Eligibility
By using this website, you confirm that you are legally capable of entering into binding contracts or that you are using the website with the involvement of a parent or legal guardian.
Products
We make every effort to display our products, descriptions, colors, sizes, and prices as accurately as possible. However, we cannot guarantee that the display of colors on your device will be fully accurate.
All products are subject to availability. We reserve the right to modify, discontinue, or update products at any time without prior notice.
Product Authenticity
All products listed and sold on our website are 100% original and authentic.
By placing an order on our website, the customer confirms that they have read, understood, and agreed to these Terms and Conditions, including the information that all products offered on the website are original and authentic.
We do not sell counterfeit, fake, replica, or unauthorized copies of any products. All products available on the website are offered as authentic goods.
Vouchers/GiftCard
Vouchers sold on our website may be used only for purchasing products offered by our store.
Vouchers cannot be used for third-party products, services, or products that are not sold directly by our store.
By purchasing a voucher, the customer agrees that the voucher is valid only for our store’s own products and according to the conditions stated on the website.
Pricing and Payment
All prices on the website are listed in Georgian Lari (GEL) unless otherwise stated.
We reserve the right to change prices at any time before an order is placed. The price charged for your order will be the price shown at checkout at the time of purchase.
Payment must be completed using the payment methods available at checkout.
Orders
After placing an order, you will receive an order confirmation email. This confirmation does not mean that your order has been finally accepted. We reserve the right to refuse or cancel an order in cases including, but not limited to:
product unavailability
errors in pricing or product description
suspected fraud or unauthorized activity
inability to deliver to the provided address
If we cancel an order after payment has been made, the amount paid will be refunded using the same method, to the same account from which the payment was made.
Shipping and Pickup
We currently offer delivery in Georgia and Armenia.
We also offer store pickup, where this option is selected at checkout. Pickup orders may be collected from:
NOQOM
Tbilisi, Georgia, Zakaria Paliashvili, 73
Delivery times and shipping terms are described in our Shipping Policy.
Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by our Refund Policy.
Nothing in these Terms limits any mandatory consumer rights that apply under the laws of Georgia, including rights relating to withdrawal from a distance contract and remedies for defective goods where applicable. Under Georgian consumer law, consumers generally have a 14-calendar-day withdrawal right for distance contracts unless a statutory exception applies, and consumers also have rights in relation to defective goods.
Intellectual Property
All content on this website, including text, graphics, images, logos, branding, layout, and product descriptions, is the property of NOQOM and/or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
Prohibited Use
You may not use this website:
for unlawful purposes
to violate any applicable laws or regulations
to infringe our intellectual property rights
to interfere with the security or operation of the website
to attempt unauthorized access to the website or its systems
Limitation of Liability
To the maximum extent permitted by law, NOQOM shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or the purchase of products from the website.
Nothing in these Terms excludes liability where such exclusion is not permitted by applicable law.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Georgia, without prejudice to any mandatory consumer protection rights that may apply.
Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will become effective after their publication on the website.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
NOTOM GEORGIA LLC
Trading as NOQOM
Tbilisi, Georgia, Zakaria Paliashvili, 73
Email: info@noqom.ge